The Plumbing Connection

Volume 1 | Issue 11

Brought to you by Herkowski Stickler & Associates

Your Trusted Rep Solution Since 1931

Tech Talk

Troubleshooting "No Hot Water" or "Insufficient Hot Water" in Your Electric Water Heater

Facing issues with a lack of hot water or insufficient hot water from your residential electric water heater can be frustrating. However, before you call a professional, you can follow a series of steps to diagnose and potentially resolve the problem yourself. This guide will walk you through the process of troubleshooting and addressing these common water heater issues.

Step 1: Check Thermostat Settings Begin by checking the thermostat settings on your electric water heater. Sometimes, the solution may be as simple as adjusting the temperature settings to your desired level. Ensure that the thermostat is not set too low, as this can lead to inadequate heating.

Step 2: Inspect Heating Elements Electric water heaters typically have two heating elements, one at the top and one at the bottom of the tank. To identify and address heating element issues follow steps 4,5, 6 and 7.

Step 3: Test for a Faulty Element

  • Turn off the power supply to the water heater to ensure safety.
  • Locate and remove the cover panel on the water heater, providing access to the heating elements.
  • Carefully disconnect the wires from the terminals of the heating element you want to test.
  • Utilize a continuity tester to check for continuity across the terminals. If there is no continuity, it indicates a faulty element, and it should be replaced.

Step 4: Test for a Grounded Element If the continuity test reveals that the element is functional, proceed to check for a grounded element.

  • Set Multi-meter to ohms. Place one probe on the element terminal and one probe on the element flange. There shouldn’t be a reading on the meter. If there is a reading replace the element, as a grounded element can lead to heating problems.

Step 5: Reconnect Wires and Replace the Cover After testing and, if necessary, replacing the faulty heating element, reconnect the wires to the terminals securely. Replace the cover panel, ensuring it is correctly fastened.

Step 6: Ensure the Tank is Full Before reactivating the power to the water heater, it is crucial to make sure the tank is completely filled with water. To do this:

  • Open a hot water faucet and let it run until you get a steady flow of hot water. This ensures that the heating elements are submerged and prevents "dry-firing."

Step 7: Prevent Dry-Firing Neglecting to ensure that the tank is full before reactivating the power can result in dry-firing of the heating elements. Dry-firing, or running the elements without water in the tank, can cause significant damage and will likely void the warranty of your water heater due to misuse.

Conclusion: By following these steps to troubleshoot "No Hot Water" or "Insufficient Hot Water" issues in your residential electric water heater, you can potentially resolve the problem and ensure a consistent supply of hot water. Remember to exercise caution when working with electrical appliances, and if you are unsure or uncomfortable with these tasks, it is advisable to seek the assistance of a professional plumber or electrician. Proper maintenance and prompt attention to water heater issues can extend the lifespan of your appliance and save you from unnecessary inconvenience.

Hot Water Techinical Solutions

What's Happening at HSA?

Oatey Podcast: The Fix

HSA had the exciting opportunity to be featured on the Oatey Company Podcast: The Fix. In this podcast episode, "Pipeline to Success: Navigating Change with HSA," Joe Herkowski and Steve Stickler share insights into how HSA adeptly navigates change in the ever-evolving plumbing industry. Be sure to check it out! 

Click Here to Listen

Certified NUPI Trainer

Our very own Jimmy Kane, a former Plumbers JAC LU 130 UA instructor, has achieved certification as a NUPI trainer, qualifying him to certify installers in essential fusion techniques such as electrofusion, butt fusion, and socket fusion.


In addition, Jimmy is a part of HSA's Hot Water Technical Solutions team, along with the expertise of former Plumbers JAC LU 130 UA instructor Nick Soristo, and Derek Vaughn, a Certified UA instructor. Together, this dynamic team is well-equipped to provide valuable training and support on our most technical lines. Want to learn more, or become certified in NUPI? Contact us at

Enjoy Working With Us?

We always appreciate hearing from our valued partners and customers! If you've had a positive experience with HSA, we'd love to hear your story. Please click the link below to share your feedback and let us know how we've made a difference for you. Your input is invaluable, and we look forward to hearing from you!

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Congratulations to the Luczak Family

Mark is officially a Grandpa! We're thrilled to share that his son, Connor, and daughter-in-law, Margot, welcomed their precious baby girl, Lily Louise, into the world on October 24, 2023, at 12:18 a.m. weighing 8lbs, 11oz. Congratulations to the growing family!

Manufacturer Highlights

Great Sinks, Competitive Prices

Searching for the perfect sink solution for your multi-family job? Look no further, CECO has you covered! Order in single

or bulk quantities at an economical price point for your high-end or builder-grade projects. CECO Sinks offers a wide variety of sinks including Stainless, Cast Iron, Granite, and even Vitreous China for bathroom applications.

Learn More


We're thrilled to introduce T&S's latest sensor faucet line, WaveCrest, which is crafted to bring a distinctive fusion of style, technology, and resilience to contemporary commercial establishments. Models are available in lavatory and medical heights in a variety of styles with brushed nickel or chrome finish options. Featuring below-deck electronics, WaveCrest products offer a sleek look with more intuitive sensor activation and auto-flush capabilities.

Learn More

Ready for Winter?

It's time to winterize your plumbing to protect your home from frozen pipes and costly repairs. Follow our tips to keep your plumbing in top shape this winter.

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Herkowski Stickler & Associates

203 South Curtis Road, Milwaukee, WI 53214 

890 Supreme Drive, Bensenville, IL 60106 

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